Making a withdrawal
The best part about playing Online Casino is to withdraw your wins, which is exactly why Mr Green’s withdrawal solutions are swift and easy.
Due to regulatory requirements, you need to choose the same withdrawal option you chose as a deposit method. If your chosen deposit method is not available as a withdrawal option, we kindly ask to make the withdrawal with your registered Mr Green bank account instead.
Depending on your locality and preferred withdrawal option, a withdrawal fee may be applicable. For exact details on withdrawal fees in your region, log in to your account and refer to ‘withdrawal’.
We aim to review all withdrawal requests within 24 hours. In special circumstances we may request player identification documents before the withdrawal can be approved.
Your security matters
Mr Green asks his players to prove their identity to ensure a high level of security and to diminish the risk of identity fraud. Verifying your identity and account, only takes a few minutes of your time. You will be asked to access a verification link, which will be sent to your personal Mr Green account under ‘My Home’. Follow the link to upload copies of the requested documents. You can either scan copies of the requested documents or take a photo to upload the files.
Withdrawal fees
Each withdrawal made will incur the below fees.
| Currency | Withdrawal | Fee |
|---|---|---|
| EUR/GBP/CAD | Up to 100 | 1.00 |
| SEK/NOK | Up to 1000 | 10.00 |
| PLN | Up to 500 | 5.00 |
| CZK | Up to 2000 | 20.00 |
| Currency | Withdrawal | Fee | Max Fee |
|---|---|---|---|
| EUR/GBP/CAD | Over 100 | 1 % | 10.00 |
| SEK/NOK | Over 1000 | 1 % | 100.00 |
| PLN | Over 500 | 1 % | 50.00 |
| CZK | Over 2000 | 1 % | 200.00 |
Players will be clearly notified if their withdrawal will incur any fees and the amount of the fee for the withdrawal. Fee amount will be deducted in the corresponding currency. Fees will never exceed the maximum fee amount.
Visa and MasterCard
Withdrawal transfers through Visa, Visa Electron and Mastercard branded cards take one to three business days.
Direct bank transfer
Mr Green supports all banks using our local partner ‘Envoy’ and all withdrawals are made using your International Bank Account Number (IBAN) and if approved, the withdrawal takes 1-3 business days to be transferred into your account.
E-wallets
An E-Wallet is an online wallet where you can store funds for use in online transactions with virtually any shop online or service.
Mr Green is enabled for E-Wallet withdrawals, and once a simple sign up process is passed, you have a fast and easy way of withdrawing from Mr Green. Our E-Wallet partners Neteller and Skrill both issue Mastercard branded debit cards that can be used at an ATM to withdraw cash, or as a payment method both online and in the real world.
Our E-Wallet partner ClickandBuy have a similar service offering an easy way to deposit to Mr Green after sign-up.
In order to withdraw to an E-Wallet, you must first have used this method to deposit, and once a withdrawal is approved, the winnings are available immediately.