Player account withdrawals

There’s nothing quite like the thrill of winning money when playing with us at Mr Green online casino. As the cherry on the cake, we strive to make your withdrawal experience equally as satisfying by making it as fast, secure and as seamless as possible.

For regulatory compliance purposes, remember that, where possible, your withdrawal method must be the same as the method you used to make your deposit. Where this is not possible, we will process your withdrawal request using a bank transfer.

We apply a very modest fee depending on the amount that you wish to withdraw. You can find more detailed information on withdrawals for Canadian players by logging in to your player account and visiting the ‘withdrawal’ section.

Our company policy is to review withdrawal requests within a day. Still, there may be situations where we ask players to provide identification documents before we approve the request.

Keeping you secure

In the interest of ensuring a secure environment and reducing the risk of ID theft, we require our players to provide proof of identity. We’ll send a verification link to your Mr Green account under ‘My Home,’ allowing you to upload scanned or photo images of the requested documents. Ordinarily, the verification of your account and identity takes mere minutes.

Withdrawal fees

We’ve also summarised our modest fees for Canadians wishing to withdraw funds from their Mr Green player account.

Withdrawal Amount Withdrawal fee Maximum fee
Up to $100 $1
Over $100 1% $10

Some payment methods, like Paysafecard and iDebit, do not give you the option to withdraw money, even if you used it to make your original deposit. In this case, we’ll process your request through a bank transfer.

Remember that you cannot withdraw less than a minimum of $30, and be sure that you have verified your account since failing to do so will likely lead to delays. Also, keep in mind that bonus money becomes real money that you can withdraw only once you have satisfied all of the bonus wagering requirements.

Visa and MasterCard

It will take from 1 to 5 business days to withdraw Canadian funds from a player account using a Mastercard or Visa-branded card.

Bank transfer

It will take from 1 to 5 business days to withdraw Canadian funds from a player account using a bank transfer through Interac.

FAQ Withdrawals

Which withdrawal method can I use at Mr Green?

At Mr Green, you have plenty of banking options to withdraw your winnings. For instance, you can make a bank wire transfer for direct deposit to your bank account. Other digital payment methods available include Visa, Skrill, Neteller and PayPal. As a thumb rule, you must withdraw your winnings using the payment option you used to deposit money to the platform for faster processing since they already have your details.

How long does it take for a withdrawal to process?

Once a player makes a withdrawal request, Mr Green will review and approve the request as soon as possible. Withdrawal processing times range from 24 to 72 hours, depending on the withdrawal method. For instance, players using the bank transfer option typically wait between one to three business days to process, while Neteller and other digital payment options take one to two business days. The processing time before the money is deposited to a player’s account may take longer due to the verification of personal identification documents and requested KYC details.

Are there fees for withdrawals at Mr Green?

Mr Green charges a small withdrawal fee for every winning you withdraw from your account. The industry standard withdrawal fee helps reduce the number of withdrawals and acts as a processing fee. However, the amount is usually negligible. For instance, If you withdraw $100, you’ll incur a withdrawal fee of $1. This will be deducted from your account along with the withdrawn amount. You will receive a notification when your withdrawal method incurs a fee and the amount of the fee. Withdrawal charges are deducted in the corresponding currency. There is a maximum fee of $20 for the highest withdrawals (of over $2,000) at Mr Green.

Are there any limits on withdrawals?

Mr Green doesn’t have any cashout withdrawal limits for players. When you participate in a game and win, the winnings are deposited into your online casino account. You can zero the account balance anytime you want. You don’t have to make small weekly withdrawals or wait a month to avoid exceeding the withdrawal limit. The lack of withdrawal limits is an added advantage to players looking to try out gaming one time. They can open an account and enjoy a game, and if they win, they can withdraw their winnings from the account.