Withdrawals

Player account withdrawals

There’s nothing quite like the thrill of winning money when playing with us at Mr Green online casino. As the cherry on the cake, we strive to make your withdrawal experience equally as satisfying by making it as fast, secure and as seamless as possible.

For regulatory compliance purposes, remember that, where possible, your withdrawal method must be the same as the method you used to make your deposit. Where this is not possible, we will process your withdrawal request using a bank transfer.

We apply a very modest fee depending on the amount that you wish to withdraw. You can find more detailed information on withdrawals for Canadian players by logging in to your player account and visiting the ‘withdrawal’ section.

Our company policy is to review withdrawal requests within a day. Still, there may be situations where we ask players to provide identification documents before we approve the request.

Keeping you secure

In the interest of ensuring a secure environment and reducing the risk of ID theft, we require our players to provide proof of identity. We’ll send a verification link to your Mr Green account under ‘My Home,’ allowing you to upload scanned or photo images of the requested documents. Ordinarily, the verification of your account and identity takes mere minutes.

Withdrawal fees

We’ve also summarised our modest fees for Canadians wishing to withdraw funds from their Mr Green player account.

Some payment methods, like Paysafecard and iDebit, do not give you the option to withdraw money, even if you used it to make your original deposit. In this case, we’ll process your request through a bank transfer.

Remember that you cannot withdraw less than a minimum of $30, and be sure that you have verified your account since failing to do so will likely lead to delays. Also, keep in mind that bonus money becomes real money that you can withdraw only once you have satisfied all of the bonus wagering requirements.

Visa and MasterCard

It will take from 1 to 5 business days to withdraw Canadian funds from a player account using a Mastercard or Visa-branded card.

Bank transfer

It will take from 1 to 5 business days to withdraw Canadian funds from a player account using a bank transfer through Interac.

Did you know that we have won an award for our Green Gaming approach? Green Gaming is what we call our way of promoting healthy and positive playing. Every one of our customers can use our novel Green Gaming tool to assess their gambling behaviour to decide whether it is sound or risky. The Green Gaming tool consists of a straightforward multiple-choice self-assessment test and personal gameplay data that are merged and then used to create a gaming behaviour profile. The results are then used as a base for a recommendation that is individual to the player.

Gambling can be addictive and harmful. Gamble responsibly and in moderation. Do not consider gambling as a way of earning money and only play with money that you can afford to lose. Remain in control of your gameplay by using Mr Green’s Predictive Tool, set yourself gaming limits, take a break or self-exclude yourself. For more information on our Green Gaming tools please click here. If you are worried about your gambling or affected by someone else's gambling, please contact GamCare or GamblersAnonymous for help.

Mr Green Limited is a company registered in accordance with Maltese Law with registration no C43260, Registered office: Mr Green Limited, Tagliaferro Business Centre, Level 7, High Street, Sliema SLM 1549, Malta; Mr Green Limited is operating under the Malta Gaming Authority and holds the following license: MGA/CRP/121/2006 issued on the 1st of November 2018 and valid until the 19th of March 2028.

Investor Relations

Gamble responsibly and in moderation. Do not consider gambling as a way of earning money, and only play with money that you can afford to lose. Learn more about Responsible Gaming. If you are worried about your gambling or affected by someone else's gambling, please contact GamCare or GamblersAnonymous for help.

Withdrawal Amount Withdrawal fee Maximum fee
Up to $100 $1
Over $100 1% $10