As an IT administrator, you will be responsible for maintaining the company’s internal IT client user computers, servers and security systems. This role is absolutely essential within any organization to ensure business continuity – if an IT network or system fails, the impact on the day-to-day running of the business can be significant, sometimes catastrophic.
On a day-to-day basis, you will be called upon to help colleagues with various IT needs. This will mean you will need to share your own knowledge to help others, including setting up new users and managing backup, security and passwords.
• Troubleshoot problems reported by users.
• Identify user needs.
• Administer client user systems, desktop computers, printers, desk phones, smartphones, tablets, software deployment, security updates, and patches.
• Monitor and support security-related processing for staff.
• Manage user accounts across various domains and back office systems.
• Manage processes for protecting classified, proprietary, and sensitive information.
• Manage access control devices.
• Install and configure client user systems according to company and security requirements.
• Support LANs, WANs, network segments, Internet connection, and all internal and back office systems.
• Ensure network connectivity throughout a company’s LAN/WAN infrastructure is on par with technical considerations.
• Maintain system efficiency.
• Maintain network and system security.
• Monitor networks to ensure security and availability to all users.
• Analyse and isolate issues.
• Assist in the purchase of Hardware and Software according to requirements.
• Ah hoc related duties as instructed by the IT Administrator and Head of IT Operations.
• A graduate in Computer Science, Information Technology, or related field.
• Previous experience providing information technology administration services.
• Certifications from recognized programs that indicate mastery of systems, tools and techniques relevant to the assignment may substitute the work experience.
• Experience working on Windows Server and Client operating systems, and macOS (Apple).
• Team player – Develop effective working relationships with co-workers and administration.
• Great communication and interpersonal skills.
• Fluent in English and any other language.