Senior Fraud Specialist

  • Full Time
  • Malta
  • Posted 2 weeks ago

The Senior Fraud Specialist will be responsible for performing and developing fraud procedures, in depth data fraud pattern analysis, training and implementing new tools and ideas. The chosen candidate will report directly to the Fraud & AML Manager.

Key duties:
• Help prevent company losses due to fraud and if fraud occurs perform analysis to identify changes in fraudulent behaviour, highlight opportunities to reduce losses and suggest appropriate product enhancements
• Serve as the escalation point for fraud and risk related inquiries and perform investigations,
• Utilize existing and develop new detection rules and strategies for fraud prevention
• Develop cross-departmental processes for investigating, analysing, responding to and ultimately reducing the incidences of fraud and risk related issues
• Carry out tasks and improve processes/procedures relating to fraud, chargeback handling, withdrawal processing, bonus abuse
• Keep department updated on latest fraud cases/trends and assist with training when required
• Reporting of fraud investigations, learnings from analysis and figures to management
• Maintain knowledge of industry trends and methods to detect and prevent fraud
• Carry out monthly chargeback analysis with the aim of providing improvement recommendations

Skills and experience required:
• At least 3 years’ experience in a similar position within the iGaming industry required
• Strong knowledge of typical betting behaviour/strategies, ability to identify unusual behaviour and gameplay
• Knowledge of fraud, bonus abuse, sportsbook fraud and chargeback handling processes and procedures
• In depth knowledge of KYC and AML procedures
• Intermediate to advanced Excel skills
• Previous experience with using Featurespace desirable
• Familiarity with online financial transactions and/or credit card processing preferred
• Excellent analytical skills and the ability to apply knowledge using the broader perspective of the
overall business environment
• Effective oral, written, presentation and interpersonal communication skills and the ability to work well independently and in cross functional teams
• Ability to work with limited supervision and a comfort level making decisions independently
• An accomplished problem solver
• Pro-active in highlighting system and process improvement opportunities
• Ability to work effectively across numerous internal departments
• Excellent organizational skills
• A good understanding of gaming regulations under different jurisdictions
• Knowledge of JIRA, Confluence, Tableau and Splunk will be considered an asset

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